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Number of hours per week : between 40 and 40

Shift : Day, Evening

Availability : Anytime

The Head of production is responsible for providing unparalleled customer service at all times. He supports the director in supervising store management activities in order to maximize results and, together with the latter, he defines objectives and clearly communicates expectations to the management team. He acts as a mobilizer and ensures uniformity in personnel management. As Head of production you will: · ensure the direction and management of the entire production of meats, fish, seafood, cold meats, RTEs, cut fruits and vegetables and bakery products in order to achieve sales objectives. · Present a strategic direction and vision for the production function. · Take responsibility for sales forecasts and weekly plans for the production team and ensure they are updated. · Review transfers between departments and ensure execution and review weekly expenses to promote department profitability. · Implement loss prevention strategies. · Facilitate the transfer of knowledge of products and services to colleagues in production and other departments of the store to enable them to better answer customer questions. · Share knowledge of production and services and products from other departments, answer questions from customers and help them make choices. · Use available reports to identify inventory opportunities and take appropriate action to optimize inventory. · Present a strategic direction and vision for the production function. · Take responsibility for the training and onboarding of team members and ensure that they feel supported and empowered to carry out their role to expected standards, including through coaching and motivating team members personnel during a change. · Ensure the training of the management team so that they are able to in turn train their staff. · Identify development opportunities within and between teams for production colleagues. YOU HAVE THE FOLLOWING REQUIREMENTS · Effective interpersonal communication and customer service skills. · Demonstrated leadership in management, delegation and conflict resolution. · Knowledge of inventory needs for production departments. · Strong coaching and mentoring skills. · Effective organization and time management. · Ability to judge and make quality decisions. · Ability to analyze financial and statistical information in order to make informed decisions. · Ability to read planograms and layout sequences